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Author Topic: Random crash in some random computers [SOLVED!]  (Read 15759 times)

Offline Delek

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Random crash in some random computers [SOLVED!]
« on: March 23, 2014, 06:32:18 PM »
2 users (bod and r57shell) are suffering a strange random crash that is causing DefleMask to force close without any message, popup or log file.

This was only reported on Windows and with ATI cards. If you had this same issue please post here your config and system specs.

I can't replicate the problem so this is the most difficult type of bug to solve. I need lot of extra information so this is the place where it will live.

Thanks.
« Last Edit: May 17, 2014, 03:15:48 AM by Delek »

bod

  • Guest
Random crash in some random computers
« Reply #1 on: March 30, 2014, 05:35:52 AM »
Is there something I can provide? Maybe some sort of debugger log file?

Offline Delek

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Random crash in some random computers
« Reply #2 on: March 30, 2014, 04:40:36 PM »
Your system specs only. I will release a debug exe after some spec reports.

bod

  • Guest
Random crash in some random computers
« Reply #3 on: March 31, 2014, 05:27:28 AM »
Don't rush. :) I already got my entry done for the easter party, so I can get back to Deflemask without stress.

Tracking Laptop Specs:

AMD Athlon II P360 Dual-Core Processor 2.30GHz
3.00 GB DDR2 RAM
AMD M880G with ATI Mobility Radeon HD 4250 (AMD Radeon HD 6470M Chip)

64 Bit Windows 7 with latest updates

I don't know if it's of interest, but since it's a dedicated laptop for tracking, it doesn't have too much fancy stuff installed. The only thing, which is probably relevant is the Color Vision screen calibration with a Spyder 2 (I'm a bit picky with the colors due to my job). The random crashes don't tend to disappear when deactivating or deinstalling it. So I guess this can be ruled out as an interference with the character rendering, which might be the problem, if I recall that correctly.

Offline Delek

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Random crash in some random computers
« Reply #4 on: March 31, 2014, 09:27:11 PM »
Ok so I did a no-text version of DefleMask. A report from r57shell concluded that the problem maybe is the text rendering under the ATI stuffs so this exe was done to check this information.

So, please, if you have the random crash download this exe file without text rendering. If it don't crash, then I know where should I fight. Please make a backup of the original DefleMask.exe.

r57shell

  • Guest
Random crash in some random computers
« Reply #5 on: April 01, 2014, 10:46:06 AM »
Also for history, here is my specs:

Notebook
Intel Core i3-380M
Windows 7 x64
AMD Radeon HD 6550M
3 GB DDR3 Memory

Windows and Drivers - NOT latest, I would say old drivers, old windows :).

Offline Delek

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Random crash in some random computers
« Reply #6 on: April 01, 2014, 11:11:09 AM »
Thanks for the info, also, please test the no text exe.

bod

  • Guest
Random crash in some random computers
« Reply #7 on: April 03, 2014, 08:37:09 PM »
So far everything's shiny. And I'm glad, that I know the buttons without the need to read them. :D Only tested it an hour or so, but it loaded 5-6 songs fluently and didn't crash while looping a song for about half an hour, after throwing down some fast patterns to test it.

r57shell

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Random crash in some random computers
« Reply #8 on: April 03, 2014, 09:18:38 PM »
I have leave it to play during whole night and whole day.
Sound wasn't muted. I just threw the headphones on the floor, and set lowest volume.
It still playing, after around 30 hours.

Offline Delek

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Random crash in some random computers
« Reply #9 on: April 03, 2014, 10:27:21 PM »
Nice.

THIS IS A HALF TEXTS VERSION this means that will render only the 50% of the total needed texts. This will give me the final information that I need in order to fix this.

r57shell

  • Guest
Random crash in some random computers
« Reply #10 on: April 05, 2014, 10:58:38 AM »
It still works after 24 hours.

r57shell

  • Guest
Random crash in some random computers
« Reply #11 on: April 05, 2014, 01:10:41 PM »
Separate post to keep timestamp of previous post.

But now something strange:
http://youtu.be/kRDo40LV1wQ
Maybe it's still playing, just sound is not updating.

Offline Delek

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Random crash in some random computers
« Reply #12 on: April 06, 2014, 11:15:37 PM »
That's SDL crashing.

Try this one, it has full text rendering and more careful way of handling strings length.

bod

  • Guest
Random crash in some random computers
« Reply #13 on: April 07, 2014, 12:44:21 PM »
50% text rendering still works nice for me. Sry for the delay. I'll move to another town at the end of the month.

Offline Delek

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Random crash in some random computers
« Reply #14 on: April 07, 2014, 01:53:41 PM »
Please try the latest one, it has full text and it should not crash! If it crash I will rewrite completely the text rendering stuff.

EDIT: Also, I don't know if you already did it, but try the latest 9f version of DefleMask. It was released some weeks ago and I didn't recieve feedback about new crashes after all.

http://www.delek.com.ar/soft/deflemask/DefleMask_Windows.rar
« Last Edit: April 07, 2014, 02:09:02 PM by Delek »